Automatic Parcel Auditing Bot
We’ll help you find refunds due to you from carriers to deliver late shipments and other errors.
Late Shipments = 💰 in Your Pocket
In the parcel world, late = free. Both UPS and FedEx have a 100% money-back guarantee, meaning that when a shipment delivers late, you’re entitled to a full refund.
In addition, over 90% of parcel invoices contain a billing error or incorrectly assessed fee - money that is typically being left on the table unless requested back from the carrier.
THE CHALLENGE?
Each recoverable charge must be identified and filed within 15 days of delivery. UPS and FedEx will not tell you which shipments are due for refund.
THE SOLUTION?
Let Empact’s specially designed software automate the refund-request process. We will identify, dispute, and resolve 100% of the available claims with UPS and FedEx.
Incorrectly assessed Address Correction Surcharge? We audit for that.
Package delivers to a Commercial address but gets hit with a Residential Surcharge? We audit for that.
Cancel a shipment 30 days ago and have it show up on your invoice? We audit for that.
Save 2-6% Within the First Month
✅ No Commitments
You can cancel anytime for any reason.
✅ Free Technology:
24/7 access to a dashboard to track refunds, pull reports, and view real-time parcel analytics.
✅ Customer Support:
We’ll be that person you can always call to answer your parcel questions.
✅ Free Service:
We have gain-share pricing. We only make money when we save you money.
✅ No Additional Workload
We’ll set everything up for you. No changes to what you’re doing.
✅ Easy Setup
It takes less than 5 minutes to get everything up and running.
No Change of Carrier
We work with all major parcel carriers, so there’s no need for you to change up your operations.
No Disruption to Workflow
We attach on to your current parcel operational processes. It’s super simple and requires nothing on your part.
100% FREE for Life
No hidden fees, startup fees, or monthly charges. When we save you money we make money.
Our Easy-To-Use Parcel Dashboard
Dump your old and annoying carrier reporting technology. Switch to our super sexy and powerful dashboard. It runs the same reports and gives you more visibility. Just login with your current carrier credentials and you’re all set. Easy as that.
Someone You Can Call
Carriers have borderline terrible communication. So if you’re tired of going back and forth with them, use us. We are real people, with real names who you can get on the phone.
We Work Best With:
✅ Operations Managers
✅ Business Owners
✅ Procurement Directors
✅ Accounting Professionals
✅ Chief Financial Officers
✅ Shipping Managers
✅ Supply Chain Directors
✅ Business Development Directors
It’s Easy to Get Started
Watch the Demo
Watch the 5 minute online demo.
Meet Our Team
Schedule a 30 minute intro with our team.
Find Opportunities
We’ll help you find immediate savings.
“We couldn’t track chargebacks efficiently. With Empact’s bot and technology, they’ve made it incredibly easy. It runs on autopilot. ”
“For years I was leaving money on the table by not requesting refunds that were due back to me. Empact makes the refund process easy, with no added workload on me or my team.”
““We finally have someone on our team. Empact is not a logistics provider, they are a team member.””